Homepage Main navigation Main content Contact form Search Form
Baur au Lac
Baur au Lac
Baur au Lac

YOUR SAFETY IS OUR PRIORITY Hygiene and safety measures

Our internal hygiene concept has been based on the guidelines given by the Swiss Federal Office of Public Health (BAG) and in close cooperation with an experienced epidemiologist. This concept has been communicated to all our employees and respective training sessions have been conducted.

Thank you for your support in implementing the following measures:
  • Mask Icon Fitness Club

    Hotel

    We kindly ask our hotel guests to note that...

    •  it is compulsory to wear a face mask in all our public areas. This does not apply anymore in the restaurant area after showing your Covid certificate.
    • at check-in, a barrier has been installed at the front office/concierge desk ensuring that you and our staff are not facing each other directly.

    • should you be present in the room when your luggage is being delivered/picked-up, our employees are obliged to wear a protective mask and to maintain a distance of 1.50 m between you and themselves.

    • we will try having your room cleaned in your absence; however, should you wish to be present during the housekeeping service, our staff is obliged to wear a protective mask and to maintain a distance of 1.50 m between you and themselves.

  • Covid certificate

    Hotel

    We kindly ask our guests to note that...

    • a Covid certificate must be presented upon entry to our restaurants and bars. 
    • the Covid certificate is checked each time you enter a restaurant or bar. 
    • the certificate is compulsory for everyone over the age of 16.
    • the Covid certificate is open to anyone: vaccinated, recovered and tested negative. It can either be presented electronically, via an app or in paper format.
    • the authenticity and validity of the certificate is checked by scanning the QR code or using the "COVID Certificate Check" App.
    • no data is stored during the verification process, only name, date of birth and the validity of the certificate are displayed. 
  • Electronic Payment

    Hotel

    We ask our hotel guests to note that...

    • card payment at check-out is the preferred payment method.

  • Covid certificate

    Restaurant

    We kindly ask our restaurant guests to note that...

    • a Covid certificate must be presented upon entry to our restaurants and bars. 
    • the Covid certificate is checked each time you enter a restaurant or bar. 
    • the certificate is compulsory for everyone over the age of 16.
    • the Covid certificate is open to anyone: vaccinated, recovered and tested negative. It can either be presented electronically, via an app or in paper format.
    • the authenticity and validity of the certificate is checked by scanning the QR code or using the "COVID Certificate Check" App.
    • no data is stored during the verification process, only name, date of birth and the validity of the certificate are displayed. 
  • Masks on request

    Restaurant

    We kindly ask our restaurant guests to note that...

    • the restrictions on persons per table, indoors and outdoors, are lifted. 
    • masks continue to be compulsory in the public indoor areas of the hotel, until entering the restaurant and presenting the Covid certificate. 
  • Icon Mask until seated V2

    Restaurant

    We kindly ask our restaurant guests to note that...

    • you are requested to wear a face mask upon entering and until you are seated at your table.
    • you are asked to wait at the respective floor markings in front of the hostess tables until you can be seated.
    • all tables are arranged at 1.50 m distances from the surrounding tables.
  • Neues Label All Guest must register

    Restaurant

    We kindly ask our restaurant visitors to note that...

    • we are obliged to register the contact details of one person per group of guests for contact tracing purposes in indoor areas.
  • Only Steated Guests

    Restaurant

    We kindly ask our restaurant visitors to note that...

    • in indoor areas only seated guests are allowed to be served including guests seated at bar counters.
    • the seating requirement is removed in outdoor areas, but the required distance between groups of guests remains.
  • Electronic Payment

    Restaurant

    We kindly ask our restaurant visitors to note that...

    • card payment is the preferred payment method.
  • Covid certificate

    Events

    We hereby would like to inform event organisers and attendees of covid certified events that...

    • a Covid certificate must be presented upon entry to our banquet facilities; no access to the event can be granted without a valid certificate. 
    • the certificate is compulsory for everyone over the age of 16.
    • the Covid certificate is open to anyone: vaccinated, recovered and tested negative. It can either be presented electronically, via an app or in paper format.
    • the authenticity and validity of the certificate is checked by scanning the QR code or using the "COVID Certificate Check" App.
    • no data is stored during the verification process, only name, date of birth and the validity of the certificate are displayed. 
  • Keep distance

    Events

    Our internal hygiene concept

    • We offer virtual site visits. 
    • Our venues are being deep cleaned, disinfected and aired on a regular basis. 
    • Same applies fo all our equipment including air conditioning. 
    • Our staff receive regular training in order to comply with all hygiene standards. 
    • Upon request, our service staff will wear masks and gloves.  
    • If requested, hygiene stations will be installed, hand sanitizer is available on the podium for speakers and safe disposable stations for masks and gloves are available as well as a medical thermometer. 
    • New layouts for all event venues take into consideration the safety distance of 1.5 meters and the maximum capacities are reduced accordingly. 
    • Upon request, our food is being portioned per person and serving. 
    • Alternatively, we also offer a selection of takeaway boxes.
    • In addition, you can reserve separate rooms for breaks subject to availability. 
  • Covid certificate

    Fitness club

    We kindly ask our guests and fitness club members to take note, that...

    • a Covid certificate must be presented upon entry to our fitness club.
    • the Covid certificate is checked each time you enter.
    • the certificate is compulsory for everyone over the age of 16.
    • the Covid certificate is open to anyone: vaccinated, recovered and tested negative. It can either be presented electronically, via an app or in paper format.
    • the authenticity and validity of the certificate is checked by scanning the QR code or using the "COVID Certificate Check" App.
    • no data is stored during the verification process, only name, date of birth and the validity of the certificate are displayed. 
  • Keep distance

    Fitness club

    We kindly ask our guests and fitness club members to take note, that...

    •  you must constantly keep a safe distance of 1.50 m between you and the other fitness club users
  • Desinfect

    Fitness club

    We kindly ask our guests and fitness club members to take note, that...

    • you are required to disinfect the training equipment after each exercise  

    • you must follow the general hygiene guidelines of the Baur au Lac Fitness Club

Keep distance

Any questions or concerns?