Personal service for individual wishes

Our philosophy

For many generations, the Baur au Lac has been regarded as the leading address of Switzerland’s biggest city for the world’s most discerning clientele. Enjoy a personal and customised service during your stay and get to know our diverse service offerings. Our concierge team will be pleased to assist you during your stay.

Concierge Service


Baur au Lac Garage Autos

Baur au Lac Garage

More than a 110 years ago, when horsepower was still used in front of the carriage and not underneath the hood, the always pioneering Baur au Lac opened its own garage.

Since the opening of the hotel in 1844, the Baur au Lac has been a pioneer in many regards. By purchasing the garage in 1905, hotel owner Karl Kracht proved this spirit once again, this time in terms of motoring. Come by and benefit from this unique five-star service.



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Our garage services

  • valeted refuel including level check
  • e-charging station
  • Car Wash inside CHF 35.00 / external CHF 35.00 (hand wash)
  • whole day parking CHF 45.00 
  • repair works, tyre change, service
  • directing repair works CHF 180.00 / hour.
  • materials according to effort

Opening hours

Monday to Friday, 7am to 8pm
Closed on public holidays 

Glärnischstrasse 18
8002 Zürich


Baur au Lac Fitness Gym on the rooftop

Fitness Club

With a breathtaking view

Make use of our fitness club on the top floor of the hotel with a breathtaking view over the park and the lake. Refresh and revitalize body and soul with the Baur au Lac's fitness training and beauty programs. Perched high above the rooftops of Zurich, the fitness club is a case study in advanced workout technology that meets the most demanding safety standards. You still have to do the sweating yourself, but a breathtaking view of the lake and the Alps provides ample reward.

Personal Fitness

Our experienced physiotherapist Ina Bach closely examines each person's strength, agility and muscle length – and then puts together personal training programs that are perfectly tailored to each individual’s needs. Our concierge team will happily arrange individual personal training appointments for you. Opening hours Daily 6:30am to 10pm. 

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  • 24-hour concierge service
  • 24-hour room service
  • Business center
  • Coffee & tea set up in our suites (Rooms & Junior Suites upon request)
  • Complimentary internet access
  • Complimentary minibar
  • Complimentary shoe shine
  • Exclusive interior-design boutique
  • Gift shop offering a wide range of international newspapers
  • In-house florist
  • IT butler
  • Limousine service
  • Medical massage and physiotherapy on request
  • Pets are accepted in the guest rooms and on the terrace, not at the restaurants
  • Private garage and car wash
  • Rooftop fitness center with view over lake and mountains
  • Wine shop 


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VIP Service

Seamless Service from Zurich Airport to the Baur au Lac and back


Arriving calmly – In order to be sure our guests’ arrival and/or departure is as comfortable as possible, we have entered an exclusive partnership with Zurich Airport and its VIP Service. Thanks to this partnership, it is possible to enhance our standard service in regards to comfort, discretion and time-management regardless of your airline or booking class.



Arrival for one person (07:00 - 20:00 Uhr)

from CHF 650

Arrival for one person (20:00 - 07:00 Uhr)

from CHF 670

Departure for one person (07:00 - 20:00 Uhr)

from CHF 610

Departure for one person (20:00 - 07:00 Uhr)

from CHF 630

Every additional person

CHF 250

Once your plane has landed, the BMW limousine-service of Zurich Airport along with a your personal VIP agent will bring you to immigrations and to the VIP Lounge. In the exclusive ambiance of the VIP Lounge, you will be able to relax and refresh yourself while our Baur au Lac Chauffeur collects your luggage. Our driver will then pick you up at the lounge and take you to the hotel. 

The same conditions apply for transports from the hotel to the airport. You will be brought to Zurich Airport by our driver and will benefit from the VIP treatment. Service includes luggage service, priority at security- and passport check, access to the exclusive VIP lounge and limousine transfer directly to the airplane. You can also receive help with tax refund or purchases, if desired.